A 20% discount on an item already on sale. A four-year-old willingly brushes his/her teeth and goes to bed. A vacationing couple gets on a flight that has left the gate. $5 million more for a small business; a billion dollars at a big one.
Based on thirty years of research among forty thousand people in sixty countries, Wharton Business School Professor and Pulitzer Prize winner Stuart Diamond shows in this unique and revolutionary book how emotional intelligence, perceptions, cultural diversity and collaboration produce four times as much value as old-school, conflictive, power, leverage and logic.
As negotiations underlie every human encounter, this immediately-usable advice works in virtually any situation: kids, jobs, travel, shopping, business, politics, relationships, cultures, partners, competitors.
The tools are invisible until you first see them. Then they’re always there to solve your problems and meet your goals.
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Creators
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Publisher
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Release date
December 28, 2010 -
Formats
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Kindle Book
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OverDrive Read
- ISBN: 9780307716910
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EPUB ebook
- ISBN: 9780307716910
- File size: 3467 KB
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Accessibility
Publisher statement (EPUB)
The publisher provides the following statement about the accessibility of the EPUB file supplied to OverDrive. Experiences may vary across reading systems. After borrowing the book, you may download the EPUB files to read in another reading system.
Ways Of Reading
Appearance of the text and page layout can be modified according to the capabilities of the reading system (font family and font size, spaces between paragraphs, sentences, words, and letters, as well as color of background and text).
Not all of the content will be readable as read aloud speech or dynamic braille.
Conformance
No information is available.
Navigation
Table of contents to all chapters of the text via links.
Hazards
The publication contains no hazards.
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Languages
- English
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Reviews
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Formats
- Kindle Book
- OverDrive Read
- EPUB ebook
subjects
Languages
- English
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